|
Last updated: 01 January 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Matteo Studios (“me”, “mine”, “I”) directly in person or through the website matteostudios.art (the “Site”).
Personal Information I collect
When you visit the Site, I automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. I refer to this automatically-collected information as “Device Information”.
I collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, I collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. I refer to this information as “Order Information”.
When I talk about “Personal Information” in this Privacy Policy, I am talking both about Device Information and Order Information.
How do I use your Personal Information?
I use the Order Information that is collected generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, I use this Order Information to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- When in line with the preferences you have shared with me, provide you with information or advertising relating to my products or services. It is my policy for customers to manually opt-in for any communication (newsletters, email alerts, etc…) from Matteo Studios outside of standard transactional information (sales receipts, refunds & exchanges, & shipping information). I will never send you unsolicited communications.
I use the Device Information that is collected to help me screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of marketing and advertising campaigns).
Sharing your Personal Information
I share your Personal Information with third parties to help use your Personal Information, as described above. For example, I use Shopify to power my online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy/customers.
I also use Google Analytics to help me understand how customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
I use third party print-on-demand companies like Printify and Printful to manufacture some of the amazing and fun products I offer. These companies act as data processors, which means they collect and use your data only to process orders that are placed through my Site.
You can read about how Printify uses your Personal Information here: https://printify.com/privacy-policy.
You can read about how Printful uses your personal Information here: https://www.printful.com/policies/privacy.
I occasionally sell products on consignment from several vendors. I only share your Personal Information with them so that they can ship their products that you purchased to you. They retain your information for record keeping purposes only. We do not share any of your financial information (such as credit card, debit card, or financial institution account numbers) with them.
Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that I receive, or to otherwise protect my rights.
Private browsing and ad blocking add-ons
Though private browsing features and add-ons can be useful to help limit data collecting and tracking while using the Internet (I use them myself) they may interfere with certain features of my Site. In order for all aspects of my Site to be functional you must disable Enhanced Tracking Protection in the Firefox Browser and the AdBlockPlus Add-on. Please Contact Me if you have any issues with other browsers or add-ons.
Behavioral advertising
As described above, I use your Personal Information to provide you with targeted advertisements or marketing communications I believe may be of interest to you. For more information about how targeted advertising works visit the Network Advertising Initiative (“NAI”).
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that Shopify does not alter my Site’s data collection and use practices when it detects a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please Contact Me.
Additionally, if you are a European resident please note that I am processing your information in order to fulfill contracts I might have with you (for example if you make an order through the Site), or otherwise to pursue my legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Your rights under California Consumer Privacy Act (CCPA)
Please see my Do not sell my personal information page for details about the CCPA, links to the information about the law, opting out and how to submit your request to delete personal information.
Data retention
When you place an order through the Site, I will maintain your Order Information for my records unless and until you ask me to delete this information. See contact information at the end of this page to send me requests to delete your personal information.
Changes
I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons without notice. It is your responsibility to refer to this page on a regular basis to review it for any changes.
Minors
The Site is not intended for individuals under the age of 18. Any transactions conducted by any individual under the age of 18 may be considered null and void at the discretion of Matteo Studios.
Contact us
For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please Contact Me.
|
